Frequently asked questions / Wane Academy
FAQ

The administrative department of this academy is ready to receive and answer your questions during working hours, but before asking any questions, take a look at the frequently asked questions below, as your question might be among them:


Please pre-register through this page ; Wane Academy support will contact you.



Wane Academy always strives to maintain student satisfaction while improving the quality of services. By keeping educational content up-to-date and collaborating with the best teachers and trainers, it has proven its competence in education. Additionally, to ensure your peace of mind, it has been arranged that in case of dissatisfaction, the tuition fee will be refunded.



The academy’s teachers and trainers are carefully selected from a pool of experienced and dedicated professionals, all holding valid certifications in their respective fields.



No. The academy's entire focus is on online classes.



The quickest and most efficient way to reach support is via Telegram or the internal messaging system in the student section of the website. For further assistance, the management's contact number and email are available in the **«Contact Us»** section.



The tuition fee is paid entirely online through the payment gateway. The minimum payment is for one month to prevent any issues with class attendance.



For children under 13, please accompany your child in the first session. In subsequent sessions, try to be available only if needed to resolve technical issues such as internet disconnection or leaving the class. For teenagers, parental presence is not required.



After completing the registration process, the support team will create a user account for you and send the username and password along with the link to access the academy system. With this account, you will have access to all facilities such as attending classes, receiving course materials, participating in exams, and communicating with teachers and the manager.



Currently, all academy classes are held in the field of English language. However, in the future, we plan to include other fields and specialties such as music, programming, technical work, and various computer softwares. With your cooperation, we will undoubtedly provide a more diverse range of services.



Minimum requirements:
Smartphone or tablet + hands-free or headset with microphone + mobile internet
Recommended facilities:
Laptop or desktop computer + webcam + hands-free or headset with microphone + internet



During registration, you can mention this to the support team. Our support team will guide you to take the academy's language placement test and enroll you in a class appropriate to your language level.



General classes for all age groups (adults, children, and teenagers) will be held with a maximum of 8 participants. Additionally, private classes are mostly designed for one person, but depending on the need, a maximum of 3 learners can attend these classes.



All academy facilities are designed with a user-friendly approach and without complexity so that you can attend classes without any concerns, provided you have the necessary tools. Additionally, an orientation session will be held for all classes, and all related training on the class system will be provided to you.



All educational materials and necessary files will be provided by the academy, and you will not need to purchase physical educational materials.



Yes, if you are interested in teaching online at Wane Academy, you can contact us. More information